DuoCore FAQ's

The mattress feels softer than other mattresses I have compared it with, is it safe for my baby?
The DuoCore mattress has been independently tested by a certified test laboratory in Australia and it passes the AS/NZS 8811.1:2013 Test for Firmness. Both ...
Mon, 9 Dec, 2019 at 3:34 PM
Is polyurethane foam a safe product for the core of my mattress? I have read negative information regarding VOC’s released from foam.
Yes. The foam used in the DuoCore cot mattress is safe for your baby. The foam has been independently certified by Global Greentag as being ‘Considered Safe...
Mon, 9 Dec, 2019 at 3:34 PM
I have read that mattresses can emit toxic fumes that are harmful to the baby. Is this true?
There is no evidence to substantiate this claim. Rednose is considered the leading authority on safe sleep in Australia. They are an independent not-for-pro...
Mon, 9 Dec, 2019 at 3:35 PM
I have heard that foam mattresses have to be fumigated. Will this leave chemicals in my mattress that are unsafe?
The DuoCore cot mattress has not been fumigated. This is a common misconception. If timber furniture is imported into the country, it sometimes requires fum...
Mon, 9 Dec, 2019 at 3:36 PM
Why does my mattress have a strong smell after I take it out of the packaging?
The DuoCore is shipped in an air-tight bag. Sometimes after shipping the smell will build up and be quite strong when you open the bag. This is not harmful....
Mon, 9 Dec, 2019 at 3:37 PM
Why do I need a Baby Side and a Toddler Side?
To provide the correct level of comfort and support as your child grows up. Most mattresses are either one-sided or dual-sided but are the same on each side...
Mon, 9 Dec, 2019 at 3:37 PM
Most mattresses I have looked at are innerspring mattresses. Why is a foam mattress better than an innerspring mattress?
Over the last 20 years, innerspring mattresses have been the most popular form of mattress for baby’s in Australia. However, there are some key benefits of ...
Mon, 9 Dec, 2019 at 3:50 PM
The foam has been treated with Perma Guard. What is this?
Perma Guard is an anti-microbe treatment of domestic polyurethane foam. It is designed to give you long-lasting protection against a broad range of microbes...
Mon, 9 Dec, 2019 at 4:10 PM
The DuoCore has reinforced sides, why is not reinforced at the top and bottom?
The top and bottom of the mattress maintain the same surface as the main part of the mattress to provide comfort for your child. Typically your child will s...
Mon, 9 Dec, 2019 at 4:34 PM
Should I use a mattress protector with the DuoCore mattress?
For practicality, we recommend using a mattress protector to keep your mattress in good condition and to make it easier for you to clean up messes. We would...
Mon, 9 Dec, 2019 at 4:35 PM